![]() Delete ADAL Authentication Profile for the user having issues.Create DWORD registry entry EnableAdal under HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Common\Identity and set it to 1.Sign out from Microsoft Word or any MS office Application and close all the Microsoft office apps like Word, PowerPoint, Excel, Outlook etc.Please follow the below troubleshooting steps: If the issue reappears after applying the above fix. The other solutions which could help in troubleshooting this issue are below: OneDrive may have been signed out as well, you can sign in to one drive as well to check if one drive is also working fine at this point. Launch Outlook and Teams, it should work fine this time.Log off from the administrator account and Login as the user.Rename _cw5n1h2txyewy to _cw5n1h2txyewy.old.Go to C:\users\ \AppData\Local\Packages\_cw5n1h2txyewy.Login on the workstation using administrator account.Microsoft 365 MSO 7.21062 (Microsoft 365 Apps for enterprise) If this error persists, contact your system administrator with the error code 80090016. ![]() Your computer’s Trusted Platform Module has malfunctioned. When you launch Outlook and Teams on Windows 10 workstation, you may receive the below error: HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\IdentityĬreate a DWORD item named EnableADAL and set it to zeroĬreate a DWORD item named DisableADALatopWAMOverride and set it to 1 (in same location as above) To fix this issue, you would have to complete the following Registry edit: Office can sometime get an error 80090034 (TPM has malfunctioned) so it's not able to activate Office ![]()
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